Proven Performance

The numbers
speak clearly.

Real results from a major national retail engagement. Not a projection — a track record. Use our calculator to model your own ROI.

0%
Shrink reduction
$550K → under $50K
Stores expanded after
performance validation
To measurable
impact
$0
Annual ORC cost to
U.S. retailers

1 store became 11.
Because the math was obvious.

RTC Response introduced this program at a major high-volume national retailer. The client had significant and growing shrink, escalating staff confrontations, and a loss prevention strategy that was reactive rather than preventive.

We started with one store. Within 90 days, the results were clear enough that the client made the decision to expand — not because we sold them on it, but because the numbers made it obvious. The pilot had paid for itself.

The expansion to 11 stores was driven entirely by performance data. Shrink dropped from $550,000 to under $50,000 — a 91% reduction. The return on investment was not marginal. It was transformational.

0%
Shrink Reduction
$550,000 down to under $50,000 in 90 days
Staff Confrontations
Dropped sharply once partners were on the floor
Employee Confidence
Improved across all surveyed locations
Store Expansion
Data-driven rollout across the market
The client did not expand from 1 store to 11 because they liked us. They expanded because the math was obvious. The pilot paid for itself, and it was cheaper to scale than to not.

Model your own return.
Move the sliders. See the math.

Adjust the inputs below to see a projected ROI based on your store count, store type, and estimated annual shrink. Results use our 40% moderate reduction scenario — our track record achieved 91%.

5 1 – 50+ stores
$1,000,000 $250K – $5M
$0
Annual Program
Investment
$0
Projected Shrink
Savings (40% scenario)
$0
Net Return
Year One

Conservative estimate using 40% shrink reduction. Our comparable-client case study achieved 91%. Revenue recovered from removing locked cases is not included in this calculation.

The concern was real.
The reality changed everything.

When retailers first considered a visible trained presence on their floors, the hesitation was nearly universal. What actually happened was the opposite of what they feared.

The Concern Going In
  • A visible security presence will signal danger to shoppers
  • Customers will avoid stores that feel heavily monitored
  • The brand experience suffers when the floor feels policed
  • Staff may feel the environment has become adversarial
What Is Actually Happening
  • Guests feel more comfortable — not less — with a professional presence on the floor
  • A calm partner signals control. Guests respond with confidence, not avoidance.
  • The store feels managed. That improves the experience for everyone who belongs there.
  • Staff confront less. They serve more. The floor becomes what it was designed to be.
Guest Comfort
Guest comfort scores improve after program launch across every retail partner that has implemented this model.
Staff Confrontations
Staff-involved confrontations drop sharply when a dedicated protection partner is on the floor — not as backup, but as the primary presence.
Team Retention
When team members no longer bear sole responsibility for loss prevention, satisfaction and retention improve consistently across locations.
Next Step

See what these numbers look like
in your stores.

Request a meeting and we will walk through your specific market threat assessment, baseline shrink data, and projected returns.

Request a Meeting Why RTC Response →